Terms & Policies

Terms & Policies

At Sweet Chocolate Sisters, Delights & Bites LLC, each order is handcrafted with care, creativity, and attention to detail. To ensure a smooth experience for all clients, we kindly ask that you review our policies before placing your order.

Deposit & Payment Policy

• A 50% non-refundable deposit is required at the time of booking to secure your order.

• Orders are not confirmed until the deposit has been received.

• The remaining balance is due:

•  3-5 days prior for standard/custom orders.

•  2 weeks prior for weddings, tiered cakes, and large events.

• Accepted payment methods: cash, credit/debit card, or approved digital transfer.

Delivery & Pick-Up

• Pick-Up: Available from our boutique bakery during business hours.

Orders are carefully packaged for safe transport.

• Local Delivery:  Available within a 15 - mile radius with fees ranging from $10 - $25 depending on distance.

Minimum order for delivery: $40

• Special Event Delivery: Tiered cakes, dessert tables, and strawberry towers may require special handling and/or set-up fees.

• Once desserts leave our care (upon delivery or pick-up), Sweet Chocolate Sisters, Delights & Bites is not responsible for damage due to transport, storage, or handling. 

Cancellation & Changes

• Deposits are non-refundable, but if cancellation is made 7+ days prior, the deposit may be credited toward a future order.

• Cancellations made less than 7 days prior will forfeit the deposit.

• Changes to sizes, flavors, or designs must be requested before the final payment due date.

Storage & Care

All desserts should be stored according to provided instructions (refrigerated, room temperature, etc.)

Some items (e.g., tiered cakes, strawberry towers) require same day serving for optimal freshness.

By placing an order with Sweet Chocolate Sisters, Delights & Bites LLC, you agree to these terms and policies. Our goal is to make every celebration a little sweeter with elegance in every bite.